POLICY |
DESCRIPTION |
COMMENTS |
| Deposits |
50% deposit is due withing 7 days of making the reservation. You may send a check or use your Visa/MasterCard. Your final 50% is due 30 days prior to arrival. |
All finals are due 30 days prior to arrival date. |
| Minimum Stay |
3, 5, or 7 nights |
Depends on season |
| Confirmation, instructions & directions |
Confirmation, directions & key location will be sent when final deposit is received. |
Will be sent via e-mail, fax or regular mail. Please read ASAP & check dates, prices, etc. |
| Security Deposit |
We will ask you to fill out and sign a form stating Taos Getaway has the right to charge your credit card if damage occurs to the property, excessive cleaning is needed or extra hot tub maintenance.
|
Please click here to view the Security Deposit Form. |
| Guest registration form |
Please click here to fill out the form online |
Must have filled out form in our office prior to your arrival |
| Cancellation |
30 days prior to arrival. No refunds within the 30 days unless we can re-rent. We offer Travel Guard Insurance with each rental. |
Any refund will be based on the amount received from the re-rental. A 16% cancellation fee will be charged based on your entire rental amount. |
| Reservation changes |
Dates may be changed in compliance with the cancellation policy Changing dates may change the rental price |
You may lengthen your stay if availability permits. If you shorten your stay, you will be responsible for the original days booked unless we can fill the days at the same rental price. |
| Late reservation payments |
Could result in cancellation / see Cancellation Policy |
Please communicate with us |
| Delayed Arrivals |
We are not responsible for any unused nights |
This policy includes, but is not limited to travel delays, weather, medical, or other delays |
| Check-in time |
4 p.m. |
Strictly enforced |
| Check-out time |
10 a.m. |
Strictly enforced ($25.00/hr late departure fee) |
| Check-out procedure and house rules |
Will be posted in home, there will also be a home information book |
Please read |
| Smoking |
All homes prohibit smoking - Strictly enforced |
Up to $500 charge against your deposit for violation |
| Pets |
Some homes are pet friendly, $25 non-refundable fee for pets |
Guest must clean up after their pets inside the home and out |
| 24 hour emergency & maintenance # |
Kayta Tracey - Cell # 505-603-2813 Wendy Rozzelle - Cell # 575-770-3307
If home has a caretaker, please call their number first |
A $25.00/ hr charge if not an emergency |
| Liabilities |
We are not liable for injuries or illness sustained while staying in any of our homes |
Please do not let children use the hot tub without adult supervision. Use caution on tile floors, near hot tub area, steps & especially icy areas. |
| Terms of eviction |
By owner, caretaker, property manager or house keeping |
Including but not limited to exceeding # of people stated on registration form, damage to owner's property, smoking, pets without permission or disturbing the peace. |